Deepak Singhal

DEEPAK SINGHAL

Software Engineering Leader with 14+ years of expertise in full-stack, end-to-end solutions, currently leading Generative AI initiatives to power autonomous agentic experiences for enterprise portfolios. Expert in Microservices architecture across Retail, FinTech, E-commerce, and Capital Markets.

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Technical Ecosystem

Generative AI

LLMRAGLangChainLangGraphOpenAI APIEmbeddingsVectorDBAgentic Flow

Agentic AI

OpenAI Agents SDKCrew AILangGraphAutoGenMCP

Languages

JavaC++PythonReactNode.jsTypescriptNext.js

Backend & Cloud

Spring BootKafkaDockerKubernetesAWSAzureGCP

Databases

OraclePostgresMongoDBAWS RedShiftCassandraAzure Cosmos

Observability

SplunkELKPrometheusGrafanaDataDogNewRelic

Professional Journey

HCL Technologies | FinTech Sector
Senior Technical Specialist
Vancouver, CANADA | Oct '24 – Present
  • Designed and developed a Generative AI Sales Accelerator integrating autonomous agents, RAG, and fine-tuned LLMs.
  • Engineered end-to-end architecture from data ingestion to LLM orchestration, ensuring low-latency performance and scalability.
  • Led the full-stack migration of a core monolithic application to modern microservices using Java (Spring Boot) and React.
HCL Technologies | Global Payments Sector
Senior Technical Specialist
Vancouver, CANADA | Sep '23 – Oct '24
  • Re-engineered core money transfer engine to an API-driven omni-channel platform, enabling seamless digital-physical flow.
  • Implemented improved lookup services that reduced transaction time for repeat customers by 75%.
  • Integrated real-time AML/KYC microservices to ensure regulatory adherence while streamlining agent workflows.
HCL Technologies | Retail E-commerce Sector
Technical Specialist
Vancouver, CANADA | Aug '21 – Sep '23
  • Led architectural design of a NextGen Inventory Management System and modernized Supply Inventory pipelines.
  • Engineered a highly scalable platform that successfully handled 1 million records in under 10 minutes.
  • Established comprehensive observability by defining and implementing custom telemetry metrics.
HCL Technologies | Network Analytics Sector
Senior Technical Lead
Noida, INDIA | Oct '18 – Aug '21
  • Designed a unified Cloud Platform providing network and subscriber behavioral analytics via role-specific dashboards.
  • Engineered robust data pipelines for real-time remote troubleshooting, significantly reducing support call volumes.
  • Spearheaded reverse engineering of legacy monolithic systems into agile, scalable microservices.
Sapient Global Markets | Capital Markets Portfolio
Senior Associate
Noida, INDIA | Mar '18 – Oct '18
  • Developed event-driven microservices for critical Asset and Wealth Management products using AVRO standards.
  • Designed complete workflows integrating Apache Kafka for event communication and RESTful API services.
  • Conducted R&D to introduce Microservices Architecture into legacy systems using MSA design patterns.
GlobalLogic Inc. | Pharmaceutical Retail Sector
Senior Software Engineer
Chicago, U.S.A. | Jul '17 – Feb '18
  • Developed a critical pharmaceutical application with a highly scalable architecture to meet enterprise requirements.
  • Designed end-to-end retail workflows while ensuring strict adherence to U.S. Medical and Pharmaceutical laws.
  • Successfully migrated key systems from legacy AS400 infrastructure to modern cloud-deployed microservices.
GlobalLogic Inc. | Library Management Systems
Senior Software Engineer
Noida, INDIA | Dec '13 – Jul '17
  • Led development of library system transitions online, connecting major U.S. University and public library networks.
  • Architected modern microservices frameworks to replace legacy centralized library management systems.
  • Managed complex database schema design and migration across MySQL, Postgres, and Oracle platforms.
Wipro Technologies | Retail Sector
Project Engineer
Pune, INDIA | Oct '11 – Dec '13
  • Developed a critical security web application to centralize and analyze logs from various enterprise security devices.
  • Automated incident response by integrating security cases with the SOC database and ITSM-API.
  • Implemented threat prioritization features based on standardized CVSS scores to enhance security efficiency.

Awards & Achievements

🏆
Achievers' League Award
HCLTech Canada | 2023
Annual Excellence Award
HCLTech India | 2021
🥇
Best Team Award
GlobalLogic USA | 2017

Academic Credentials

B.Tech

Electronics & Communication Engineering

2007 – 2011 | GPA: 80%

HSC

Higher Secondary Certificate

2006 – 2007 | GPA: 90%

SSC

Senior Secondary Certificate

2004 – 2005 | GPA: 81%